Grounded in live systems
Read calendars, CRMs, case files and account state before answering.
Security and governance
Control the conversation. Keep the evidence.
A security posture designed for regulated operations, from deployment and access to retention and review.
Trust should be inspectable.
Perfecto is designed around least privilege, bounded actions and records that let your compliance team reconstruct what happened.
SOC 2 Type II evidence
ISO 27001 evidence
Configurable HIPAA mode
Regional data residency
Role-based access
Sensitive data controls
Time-stamped audit trail
Dedicated deployment options
Platform capabilities
Not another point solution in the call stack.
Actions with boundaries
Expose only approved operations, with validation and deterministic handoff rules.
Continuous across channels
Carry context from a phone call into SMS, chat and follow-up workflows.
Inspectable by default
Review transcripts, tool calls, outcomes and exceptions from one record.
Your environment, your terms
Choose shared, dedicated or managed private deployment patterns.
Built for real telephony
Manage numbers, transfers, queues, voicemail and outbound campaigns.
Put Perfecto on the line