Perfecto AI receptionist for window repair
Never miss a whole-house project again
When you are up a ladder or on a job site, your AI receptionist answers the call, screens a quick glass repair from a whole-house replacement, captures the window details, and books the work. Help your team receive qualified projects, not voicemails.
Keep your number · Answer on your terms
What an unanswered call can cost
You are not getting ten calls a day. You are getting a handful of high-value leads a week, and incoming enquiries you pay for through Google LSA. When a whole-house replacement caller hits voicemail while you are up a ladder, you lose the ad spend and the job. By the time you climb down and call back, they have booked with whoever answered live. One missed call can be a ,000 project gone to someone else.
When you cannot answer
Call forwarding follows the rules you choose.
The right details, captured
Your intake questions shape the conversation.
A clear next step
Booking, a callback or an approved escalation.
Built around your calls
Every kind of call, handled thoughtfully.
A smashed pane or a window that will not lock is a security problem that cannot wait. Perfecto screens every caller for urgency the moment they ring, captures the address and the risk, and flags true emergencies to you through your approved escalation process so the urgent board-up jobs are less likely to slip to the next contractor.
Storms and break-ins do not keep business hours, and neither do the homeowners pricing a big replacement on a Sunday. Perfecto answers incoming enquiries, sorts urgent from routine, captures the project, and books the work while your competitors send it to voicemail.
The difference between a repair and a ,000 replacement is the size of the job. Perfecto asks how many windows, the type and the issue on every call, and flags jobs of ten windows or more as high-value so you always know which callback is the whale.
For callers ready to take the next step, Perfecto texts your scheduling link and drops the job into your calendar with the window details and project size attached. No phone tag, no double entry, and the big jobs arrive already flagged.
Some enquiries sit outside your services. Perfecto politely declines work outside your services or area, whether that is glazing you do not offer or an address across the state line, then emails you the summary so you still know who called and why.
Caller
A branch went through our front window and it will not close. The house is wide open.
AI agent · Perfecto
I will capture the details and flag this to the team using their approved urgent-call process. If anyone is in immediate danger, contact local emergency services.
Emergency flagged to owner · Broken pane · SMS + call sent
A better outcome for every enquiry.
Screen
Find out what the caller needs before the handoff.
Capture
Keep contact information and intake details together.
Connect
Route the enquiry to the next step you approve.
Source platform case study
Trillet’s published Google Cloud customer story
Deployment results in this story belong to Trillet, not Perfecto.
Read the published case studyIntegrations
Your calendar.
Your way of working.
Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.
Explore integrationsConnection availability and live booking require configuration with our team.
- Keep your existing business number and choose the forwarding rules.
- Use your approved services, service area and intake questions.
- Set clear escalation rules for urgent or sensitive matters.
- Review recording, transcript and retention settings before going live.
- Confirm pricing, availability and terms with our team.