All industries

Perfecto AI receptionist for therapists

Help turn missed calls into booked consultations

When you are in session, your AI receptionist answers with warmth, screens each caller for fit, asks your intake questions on the call, and texts qualified clients your booking link. You get consultations, not phone tag.

Keep your number · Answer on your terms

What an unanswered call can cost

When you cannot answer

Call forwarding follows the rules you choose.

The right details, captured

Your intake questions shape the conversation.

A clear next step

Booking, a callback or an approved escalation.

Built around your calls

Every kind of call, handled thoughtfully.

Many people call about therapy in the evening, after work, when they have finally worked up the nerve. Perfecto answers incoming enquiries with a calm, unhurried tone, so nobody who reaches out lands in a voicemail box while you are with a client or off the clock. Screening follows your approved questions; professional assessment and advice stay with your qualified team.

Not every caller is a fit, and not every call is a new client. Perfecto greets each caller, filters out spam, routes existing clients, and gently screens new enquiries so the right people reach you and the rest are handled without eating your day. Screening follows your approved questions; professional assessment and advice stay with your qualified team.

Perfecto asks your intake questions right on the call: what is prompting them to reach out, whether they are using insurance or paying privately, and their availability. You come to the first session already knowing what they are dealing with, instead of starting from a blank page. Screening follows your approved questions; professional assessment and advice stay with your qualified team.

When a caller is ready, Perfecto texts your scheduling link during the call and drops the consultation into your calendar with the intake details attached. No callback list, no phone tag, no double entry. Screening follows your approved questions; professional assessment and advice stay with your qualified team.

An existing client who needs to move a session should not sit through an intake. Perfecto recognises returning callers and routes their request to you, while politely handling anything outside your services and emailing you the summary so nothing is lost. Screening follows your approved questions; professional assessment and advice stay with your qualified team.

Therapists workplace
TranscriptVoice

Caller

I have been having a lot of anxiety lately and I think I need to talk to someone.

AI agent · Perfecto

You have reached the practice. The team is not available right now, but I can help you get started. What is bringing you in?

Intake details captured · Ready for team review

Scripted example · No real booking

A better outcome for every enquiry.

Screen

Find out what the caller needs before the handoff.

Capture

Keep contact information and intake details together.

Connect

Route the enquiry to the next step you approve.

Source platform case study

Trillet’s published Google Cloud customer story

Deployment results in this story belong to Trillet, not Perfecto.

Read the published case study

Integrations

Your calendar.
Your way of working.

Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.

Explore integrations
Appointment or booking-link handoff
Caller confirmation, when configured
Intake details and call summary

Connection availability and live booking require configuration with our team.

Trust and reliability

Clear boundaries.
Dependable handoffs.

Explore security and data
  • Keep your existing business number and choose the forwarding rules.
  • Use your approved services, service area and intake questions.
  • Set clear escalation rules for urgent or sensitive matters.
  • Review recording, transcript and retention settings before going live.
  • Confirm pricing, availability and terms with our team.

Frequently asked questions.

Your next call.
A better first answer.

Talk about therapists