Turn missed storm calls into booked inspections

A storm-damaged roof with an active leak will not wait for a callback. Perfecto screens every caller for urgency the moment they ring, follows your approved screening questions, flags active leaks and storm damage to you through your approved escalation process, and notes whether it is an insurance claim so the high-value jobs are less likely to slip to the next roofer.

The calls after a hail event and on weekends are when the insurance jobs come in, and when your competitors send callers to voicemail. Perfecto answers incoming enquiries, sorts storm damage from routine quotes, and books the inspection while you are still on the last roof.

Build the intake around the information your team needs: the roof type and age, where the damage or leak is, the property size and stories, and whether an insurance claim is involved. You arrive scoped, prepared, and with useful context.

When a caller is ready to move forward, Perfecto texts your scheduling link and drops the inspection into your calendar with the roof details attached. No phone tag, no double entry. Prefer to call back yourself? Booking is optional: Perfecto can send you the caller details and job description straight away instead.

Some enquiries sit outside your services. Perfecto politely declines work outside your services or service area, then emails you the summary so you still know who called and why.