Perfecto AI receptionist for plumbers
Help turn missed calls into booked jobs
When you are under a sink or in a crawl space, your AI receptionist answers the call, screens emergency from routine, captures the job details, and books the work. Help your team receive qualified plumbing jobs, not voicemails.
Keep your number · Answer on your terms
What an unanswered call can cost
A customer with a burst pipe may not leave a voicemail and wait hours for a callback. They may dial the next plumber in the search results. By the time you finish the current job and check your messages, the emergency repair is already booked with whoever answered live. Every missed call is a job that goes somewhere else.
When you cannot answer
Call forwarding follows the rules you choose.
The right details, captured
Your intake questions shape the conversation.
A clear next step
Booking, a callback or an approved escalation.
Built around your calls
Every kind of call, handled thoughtfully.
A burst pipe will not wait for a callback. Perfecto screens every caller for urgency the moment they ring, follows your approved screening questions, and flags true emergencies to you through your approved escalation process so the high-value jobs are less likely to slip to the next plumber.
Calls outside business hours often arrive when emergencies happen, and when your competitors send callers to voicemail. Perfecto answers incoming enquiries, sorts urgent from routine, and books the work while you sleep.
Build the intake around the information your team needs: the specific issue, when it started, the property type, and whether the shut-off is accessible. You arrive quoted, prepared, and with useful context.
For callers ready to take the next step, Perfecto texts your scheduling link and drops the job into your calendar with the details attached. No phone tag, no double entry. Prefer to call back yourself? Booking is optional: Perfecto can send you the caller details and job description straight away instead.
Some enquiries sit outside your services. Perfecto politely declines work outside your services or area, then emails you the summary so you still know who called and why.
Caller
There is water pouring out from under my kitchen sink and I cannot stop it.
AI agent · Perfecto
I will capture the details and flag this to the team using their approved urgent-call process. If anyone is in immediate danger, contact local emergency services.
Emergency flagged to owner · Burst pipe · SMS + call sent
A better outcome for every enquiry.
Screen
Find out what the caller needs before the handoff.
Capture
Keep contact information and intake details together.
Connect
Route the enquiry to the next step you approve.
Source platform case study
Trillet’s published Google Cloud customer story
Deployment results in this story belong to Trillet, not Perfecto.
Read the published case studyIntegrations
Your calendar.
Your way of working.
Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.
Explore integrationsConnection availability and live booking require configuration with our team.
- Keep your existing business number and choose the forwarding rules.
- Use your approved services, service area and intake questions.
- Set clear escalation rules for urgent or sensitive matters.
- Review recording, transcript and retention settings before going live.
- Confirm pricing, availability and terms with our team.