Perfecto AI receptionist for physiotherapists
Help turn missed calls into booked patients
You cannot answer the phone while you are treating a patient. Your AI receptionist screens each caller for injury type, runs your medical intake, and texts your booking link. Help your team receive qualified appointments with the intake already done, not voicemails.
Keep your number · Answer on your terms
What an unanswered call can cost
A patient in pain may not leave a voicemail and wait for a callback. They ring the next clinic in the search results. By the time you finish the session in front of you and check your messages, the new assessment is already booked with whoever answered live. Every missed call is a patient who books somewhere else.
When you cannot answer
Call forwarding follows the rules you choose.
The right details, captured
Your intake questions shape the conversation.
A clear next step
Booking, a callback or an approved escalation.
Built around your calls
Every kind of call, handled thoughtfully.
Perfecto asks what happened and where it hurts the moment a caller rings, works out whether they are a new or existing patient, and checks the injury against the conditions you treat. The right patients move forward, and you stop losing new assessments to voicemail. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Evenings and weekends are when injuries flare up, and when your competitors send callers to voicemail. Perfecto answers incoming enquiries, runs the intake, and texts the booking link so the patient wakes up already booked in. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Perfecto runs your intake questions every time: how the injury started, pain level, previous treatment, and insurance. You arrive to a summary with the history already captured, so the first session starts with hands on, not paperwork. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
When a patient is ready, Perfecto texts your booking link and drops the appointment into the calendar you already run, with the injury and intake attached. No phone tag, no double entry, no chasing. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Not every enquiry is one you take on. Perfecto politely explains when an injury is outside your services, then emails you the summary so you still know who called and why, and nothing slips through. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Caller
I tweaked my lower back lifting on the weekend and it has not settled down.
AI agent · Perfecto
Sorry to hear that. So I can set you up right, is this a new injury, and is the pain more in the muscle or shooting down a leg?
Intake details captured · Ready for team review
A better outcome for every enquiry.
Screen
Find out what the caller needs before the handoff.
Capture
Keep contact information and intake details together.
Connect
Route the enquiry to the next step you approve.
Source platform case study
Trillet’s published Google Cloud customer story
Deployment results in this story belong to Trillet, not Perfecto.
Read the published case studyIntegrations
Your calendar.
Your way of working.
Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.
Explore integrationsConnection availability and live booking require configuration with our team.
- Keep your existing business number and choose the forwarding rules.
- Use your approved services, service area and intake questions.
- Set clear escalation rules for urgent or sensitive matters.
- Review recording, transcript and retention settings before going live.
- Confirm pricing, availability and terms with our team.