Perfecto AI receptionist for mobile vets
Never miss the call that builds your practice
When you are in a barn with a colicky horse or driving between farms, your AI receptionist answers the call, screens emergency from routine, captures the animal and location details, and books the visit. Help your team receive qualified appointments, not voicemails.
Keep your number · Answer on your terms
What an unanswered call can cost
A farmer with a calving emergency may not leave a voicemail and wait for a callback. They may dial the next vet on the list. By the time you are out of the barn and checking messages, the new farm client is already booked with whoever answered live, and that relationship can be worth thousands a year. Every missed call is a client that goes somewhere else.
When you cannot answer
Call forwarding follows the rules you choose.
The right details, captured
Your intake questions shape the conversation.
A clear next step
Booking, a callback or an approved escalation.
Built around your calls
Every kind of call, handled thoughtfully.
A colicky horse or a mare in foal distress will not wait for a callback. Perfecto screens every caller for urgency the moment they ring, gathers the critical details, and flags true emergencies to you through your approved escalation process so the high-value calls are less likely to slip to the next vet. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Nights, weekends and calving season are when emergencies happen, and when other practices send callers to voicemail. Perfecto answers incoming enquiries, sorts urgent from routine, and captures the new farm client while you rest. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Build the intake around the information your team needs: species and herd size, the reason for the visit, vaccination history, and the property address and parking. You arrive prepared for the animal in front of you, with useful context. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
When a client is ready to book, Perfecto texts your scheduling link and drops the visit into your calendar with the animal and location details attached. No phone tag, no double entry, no message pad to work through later. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Not every call is a patient you treat. Perfecto politely declines species you do not see or work outside your service area, then emails you the summary so you still know who called and why. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Caller
My mare has been down and rolling for an hour and she will not settle. I think it is colic.
AI agent · Perfecto
I will capture the details and flag this to the team using their approved urgent-call process. If anyone is in immediate danger, contact local emergency services.
Emergency flagged to owner · Suspected colic · SMS + call sent
A better outcome for every enquiry.
Screen
Find out what the caller needs before the handoff.
Capture
Keep contact information and intake details together.
Connect
Route the enquiry to the next step you approve.
Source platform case study
Trillet’s published Google Cloud customer story
Deployment results in this story belong to Trillet, not Perfecto.
Read the published case studyIntegrations
Your calendar.
Your way of working.
Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.
Explore integrationsConnection availability and live booking require configuration with our team.
- Keep your existing business number and choose the forwarding rules.
- Use your approved services, service area and intake questions.
- Set clear escalation rules for urgent or sensitive matters.
- Review recording, transcript and retention settings before going live.
- Confirm pricing, availability and terms with our team.