Turn lockout calls into booked jobs

A car lockout at midnight will not wait for a callback. Perfecto screens every caller for urgency the moment they ring, captures the lockout type and location, and flags true emergencies to you through your approved escalation process so the high-value jobs are less likely to slip to the next locksmith.

Calls outside business hours often arrive when lockouts happen, and when your competitors send callers to voicemail. Perfecto answers incoming enquiries, sorts urgent from routine, and captures the job while you sleep. These after-hours emergencies are often your highest-margin work.

Perfecto runs your intake on every call: the lockout type, whether it is residential, commercial or automotive, the current location, and your proof-of-ownership questions. You arrive quoted, prepared, and with useful context.

For scheduled work, Perfecto texts your booking link and drops the job into your calendar with the details attached. For emergencies, it confirms your dispatch. Either way there is no phone tag and no double entry.

Some enquiries sit outside your services. Perfecto checks the caller against your service area and services, politely declines work outside them, then emails you the summary so you still know who called and why.