Perfecto AI receptionist for dental practices
Help turn missed calls into booked appointments
Help your front desk handle patient enquiries and appointment requests through a healthcare deployment scoped to your practice. HIPAA-covered calls require an eligible Agency or Enterprise plan, an executed BAA and a covered Order Form.
Keep your number · Answer on your terms
What an unanswered call can cost
When you cannot answer
Call forwarding follows the rules you choose.
The right details, captured
Your intake questions shape the conversation.
A clear next step
Booking, a callback or an approved escalation.
Built around your calls
Every kind of call, handled thoughtfully.
A new-patient call can arrive while the front desk is seating someone. In a contracted patient workflow, Perfecto can collect approved intake details and offer a supported calendar slot. Your team should confirm clinical details and the appointment rules before relying on the booking. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
In a contracted patient workflow, Perfecto can use an approved connected calendar to offer or change a slot when permissions and booking rules allow. Staff should confirm clinical suitability and any practice-management record. SMS confirmation is optional, separately billed and subject to the agreed workflow and consent. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
A patient may call after hours about pain or an injury. The agent must not decide whether the condition is safe to wait. A contracted workflow can give practice-approved, locally appropriate emergency instructions and request monitored human follow-up; clinical triage requires expressly signed regulated scope. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Share your approved opening hours, parking information and new-patient policy. Individual insurance or coverage questions stay with your staff; patient information needs an agreed handling and privacy process. Screening follows your approved questions, with professional assessment and advice left to your qualified team.
When a patient rings to cancel in a contracted workflow, Perfecto can record the request and update a supported calendar where the approved integration and permissions allow. The practice should confirm any clinical or practice-management record and decide how to offer the open slot. Screening follows your approved questions; professional assessment and advice stay with your qualified team.
Caller
Hi, I chipped a tooth over the weekend and I have not been to your practice before.
AI agent · Perfecto
I can help request an appointment. I cannot assess an injury, but I can take your name and a safe callback number for the practice.
Intake details captured · Ready for team review
A better outcome for every enquiry.
Screen
Find out what the caller needs before the handoff.
Capture
Keep contact information and intake details together.
Connect
Route the enquiry to the next step you approve.
Source platform case study
Trillet’s published Google Cloud customer story
Deployment results in this story belong to Trillet, not Perfecto.
Read the published case studyIntegrations
Your calendar.
Your way of working.
Discuss a calendar connection or send callers your booking link. Prefer a callback? Collect the enquiry and let your team arrange the appointment.
Explore integrationsConnection availability and live booking require configuration with our team.
- Keep your existing business number and choose the forwarding rules.
- Use your approved services, service area and intake questions.
- Set clear escalation rules for urgent or sensitive matters.
- Review recording, transcript and retention settings before going live.
- Confirm pricing, availability and terms with our team.